Support

We're here to help.

Repto is a workout tracker built to help you build consistency, track every set, and see your progress over time. Got a question, found a bug, or want to suggest a feature? We'd love to hear from you.

Contact us

The fastest way to reach us is by email. We aim to respond within 2 business days.

reptoapp.official@gmail.com
Typical reply within 2 business days
Please include
  • 1 Your device model & OS version (Settings → General → About)
  • 2 The Repto version you're running (Settings → About)
  • 3 A description of the issue and steps to reproduce
  • 4 Screenshots or screen recordings, if helpful

Frequently asked

Questions, answered.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID or Google account. On iOS: open Settings → tap your name → Subscriptions → Repto Pro → Cancel Subscription. Your Pro features remain active until the end of the current billing period.

Can I get a refund?

Refunds are handled by Apple or Google, not by us. On iOS, visit reportaproblem.apple.com, sign in, find the Repto purchase, and request a refund. The store decides eligibility on a case-by-case basis.

How do I restore a previous purchase on a new device?

Open Repto, go to Settings → Subscription → Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used for the original purchase.

What's the difference between Free and Pro?

Free includes unlimited workouts, history, charts, sharing, Apple Health integration, the rest timer, and Live Activities — generously enough for most users. Pro adds the AI Coach (weekly review, Ask Your Data, Explain insights), unlocks unlimited plans per program, and unlimited "Generate my first program" runs.

What data does Repto collect about me?

See our Privacy Policy for full details. In short: account email, workout data you create, and optional Apple Health data (with your permission). Health data is processed on your device and is never sold or used for advertising.

Does Repto work on Apple Watch?

Yes. Repto includes a companion Apple Watch app for tracking workouts standalone or alongside your iPhone, with heart rate readings during sets.

Can I export my workout data?

Yes. You can share individual workouts via a 6-character share code or as a .reptoplan file. We're working on bulk export — email us if you'd like to be notified when it ships.

How do I delete my account?

In the app: Settings → Account → Delete Account. This permanently deletes your account and all synced data within 30 days. To also remove local data, uninstall the app from your device.

Why is the AI Coach giving strange suggestions?

The AI Coach uses generative AI and may occasionally produce unexpected output. Treat its suggestions as a starting point, not a prescription. AI Coach output is not professional medical or fitness advice — see our Terms of Use for the full disclaimer.

I have a feature request or feedback.

We love hearing from users — email us at reptoapp.official@gmail.com with your idea. We read every message.

Known issues & status

All systems operational. If something looks broken, please email us — we'll post known issues here when applicable.